Clinical Operations · Site Oversight

Keep patients safe and
data perfectly reliable.

For Medtech teams who need consistent on-site and remote oversight that meets ISO 14155, EU MDR, and UKCA expectations without overwhelming investigators and site staff.

Data Integrity.
100%
Source Data Verification (SDV) capabilities matching Notified Body requirements.
Resolution Speed.
<48h
Average turnaround time for critical eCRF query resolution.
Service Overview

Inspection readiness,
built in.

Monitoring ensures your study stays compliant, your data remains reliable, and issues are addressed early. Our Clinical Research Associates combine on-site and remote review to confirm protocol adherence, verify critical data, and give you clear visibility of study progress from First Patient In to database lock.

Common pitfalls we eliminate

Inconsistent monitoring quality and frequency across different countries and sites.
Repeated protocol deviations and missing source data that are spotted far too late.
Limited visibility of safety issues and poor device accountability logs.
Constant worry about how the study will hold up under a strict Notified Body review.
Who it is for and Real Results

Proven success across
different trial scenarios.

Growing device companies with limited CRA capacity.

The Challenge

A sponsor planned a multi-country trial but only had one internal Clinical Research Associate. They were worried about keeping oversight of several high-enrolling sites and avoiding inspection findings.

The Outcome

The study stayed perfectly on track with a harmonized, risk-based monitoring plan and a clear audit trail that stood up to strict internal and external review.

Established manufacturers running PMCF under MDR.

The Challenge

An established manufacturer needed to monitor a PMCF study collecting data during routine care. They wanted to minimize site burden while still fully meeting strict EU MDR expectations.

The Outcome

Sites felt supported rather than overloaded. The sponsor successfully demonstrated to Notified Bodies that their PMCF real-world data was actively and rigorously monitored.

Non-European companies unfamiliar with EU monitoring.

The Challenge

A sponsor based outside Europe had limited knowledge of EU GCP and ISO 14155 expectations for device monitoring. They required local experts to ensure the study would pass inspection.

The Outcome

Local EU Clinical Research Associates were deployed. Findings reduced over time, there were zero critical findings during external inspection, and the sponsor gained confidence for future European studies.

Outputs

What you receive for your Notified Body.

Before Site Activation.

Monitoring Plan & Schedule.

A comprehensive document establishing the risk-based monitoring strategy, identifying critical data points, detailing the balance of on-site versus remote review, and scheduling planned visit frequencies for each site.

After Every Visit.

Monitoring Visit Reports.

Structured reports documenting informed consent, subject eligibility, device accountability, protocol adherence, Source Data Verification (SDV), identified issues, and corrective actions. All reports are filed securely within the Trial Master File (TMF).

Regular Intervals.

Central Data Review.

Detailed listings and analytical notes derived from Electronic Data Capture (EDC) reviews. This process highlights missing data, statistical outliers, protocol deviations, and site-specific performance trends alongside actionable recommendations.

Continuous.

Deviation & CAPA Tracker.

A live tracking system integrated within the MILO EDC, recording all protocol deviations, root cause analyses, corrective actions, and preventive actions. It provides real-time status visibility segmented by clinical site.

At Database Lock.

Study-Level Summary.

A final, comprehensive summary detailing all monitoring activities, resolution of open actions, and overall site performance metrics. This documentation supports strict inspection readiness and feeds directly into the Clinical Study Report (CSR) and Clinical Evaluation Report (CER).

Methodology

How we work.

1

Establish the monitoring strategy.

What happens.

We analyze your clinical protocol, device risk profile, primary endpoints, and data architecture. We author a Risk-Based Monitoring Plan (RBMP) that balances intensive oversight where critical and optimized remote review where appropriate.

How it helps.

Monitoring efforts are concentrated on variables that directly impact patient safety and data integrity. You avoid unnecessary site visits while rigorously satisfying ISO 14155, EU MDR, and UKCA regulatory expectations.

2

Prepare sites and systems.

What happens.

We execute Site Initiation Visits (SIVs), train principal investigators on strict protocol adherence, verify comprehensive EDC proficiency, and establish robust Source Document Verification (SDV) procedures.

3

Execute on-site and remote monitoring.

What happens.

Our localized Clinical Research Associates (CRAs) implement the RBMP through scheduled Interim Monitoring Visits (IMVs) and continuous remote data analytics, ensuring immediate resolution of data queries and protocol deviations.

4

Finalize and prepare for regulatory inspection.

What happens.

We conduct comprehensive Close-Out Visits (COVs), verify the resolution of all outstanding queries, finalize the Trial Master File (TMF), and deliver a fully validated, inspection-ready dataset for Database Lock.

Reforming Clinical Evaluation of Medical Devices in Europe